Last Updated: December 1st 2025
Welcome to PlanetUrf.com, operated by Chuck Whelon D.B.A. Planet Urf Entertainment® (“we,” “us,” “our”). By accessing or purchasing products from this website, you agree to the following Terms & Conditions. Please read them carefully before using our site.
1. Overview
PlanetUrf.com is an online store offering physical books, PDF ebooks, printed materials, and board games. These Terms govern your use of the website, your purchases, and all related services provided through our WooCommerce-powered storefront and Stripe payment processing.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian, and that you are legally able to enter into binding contracts.
3. Products & Availability
We make every effort to ensure product information, pricing, and availability are accurate.
However:
- Product colors and appearance may vary depending on your screen and printing.
- Availability may change without notice.
- We reserve the right to discontinue or update products at any time.
4. Pricing & Payment
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Payment Processing
Payments are securely processed via Stripe. By making a purchase, you agree to Stripe’s payment terms and authorize us to charge your selected payment method.
We reserve the right to refuse or cancel any order, including if fraudulent activity is suspected.
5. Shipping & Delivery (Physical Goods)
We ship physical books, merchandise, and board games to the locations listed on our Shipping page.
- Shipping costs are calculated during checkout.
- Delivery times are estimates and not guarantees.
- We are not responsible for delays caused by carriers, customs, or factors outside our control.
- Customers are responsible for providing an accurate shipping address.
Lost or damaged packages will be handled according to our Shipping Policy.
6. Digital Products (PDF eBooks)
PDF ebooks and digital downloads are delivered electronically after purchase.
By purchasing digital content, you acknowledge:
- All digital sales are final.
- Downloads are for personal use only.
- Redistribution, uploading, file sharing, or reselling is strictly prohibited.
- We do not guarantee compatibility with all devices or software.
If you experience download issues, contact us at support@planeturf.com.
7. Returns, Refunds & Cancellations
Physical Products
Returns or exchanges may be available under certain conditions, such as received-damaged items.
Customers must contact us within 14 days of delivery to request a return authorization.
Digital Products
Digital downloads cannot be returned or refunded except in cases of accidental duplicate purchase or technical delivery error.
8. Intellectual Property
All content on PlanetUrf.com—including artwork, characters, illustrations, logos, product designs, text, PDF downloads, and multimedia—is the exclusive property of Planet Urf Entertainment® unless otherwise noted.
You agree not to:
- Copy, reproduce, or distribute any content
- Use our intellectual property for commercial purposes
- Misrepresent ownership of our materials
9. User Accounts
Creating an account is optional but may be required for downloading digital products. You are responsible for:
- Maintaining the confidentiality of your login information
- All activity under your account
- Ensuring your information is accurate and up to date
We may suspend or terminate accounts that violate these Terms.
10. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy.
We do not store your full payment information—Stripe manages all payment data securely.
11. Limitation of Liability
Planet Urf Entertainment® is not liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business
- Issues related to third-party services (e.g., Stripe, shipping carriers)
Our maximum liability to you shall not exceed the amount you paid for the product in question.
12. Prohibited Use
You agree not to use this site for:
- Fraudulent or unlawful purposes
- Distributing malware, spam, or harmful code
- Infringing on intellectual property rights
- Interfering with site functionality or security
Violations may result in account termination or legal action.
13. Third-Party Links & Services
PlanetUrf.com may include links to external websites. We are not responsible for the content, policies, or services of third-party sites, including payment processors such as Stripe.
14. Changes to These Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes. The date of the most recent revision will always be listed at the top of this page.
15. Contact Information
For questions regarding these Terms, or for support with orders, please contact:
Planet Urf Entertainment®
Email: support@planeturf.com
Website: https://www.PlanetUrf.com
